2-hour discovery
Suitable for one defined process or operational issue.
How we work
Understand the business first. Redesign the process second. Build the technology third.
Technology follows the business problem — not the other way around.
01Initial Discovery / Workshop
A short management meeting confirms the business problem, suitability, organisation size, current systems and who should attend. A workshop is arranged if required.
- 02
Prototype
Where appropriate, a rapid prototype validates the workflow, user experience, integration approach, assumptions and employee acceptance before substantial development money is committed.
- 03
Phase approval
You approve one phase at a time. This keeps expenditure controlled and creates a clear business case for each investment.
- 04
Further Rapid Development
Short iterations with frequent demonstrations. A typical cycle is Build → Demonstrate → Test → Refine → Release.
- 05
Acceptance and deployment
Permissions, integrations, backups, security controls, documentation, staff training and rollback planning are completed before release.
- 06
Managed service and continuous improvement
The application is hosted, monitored, maintained and supported, with regular reviews of usage, performance and the next opportunity.
The right tool
AI is a capability, not the product.
Sometimes the answer isn't AI. A database, workflow, integration or conventional application may solve the problem more reliably and economically.
People remain accountable.
For important decisions, we design human approval into the process. AI assists. Your people retain responsibility, and automation increases only as trust and performance are established.
Where engagements begin
The Magic Impact Business Workshop
The workshop is normally the first paid engagement. Its purpose is to understand the business and identify the opportunities worth solving before development begins.
Half-day workshop
Suitable for one business function or several related workflows.
Full-day workshop
Suitable for broader operational review across multiple processes or departments.
What we look at
- How work is currently performed
- Manual handling
- Duplicated work
- Systems and data
- Bottlenecks
- Customer delays
- Management visibility
- Key-person dependency
- Scalability constraints
- Opportunities for AI and automation
What you receive
- Current-state process assessment
- Key pain points and bottlenecks
- Improvement opportunities
- Recommended future-state process
- AI, automation and integration opportunities
- Prioritisation of opportunities
- Proposed development phases
- Indicative costs
- Expected business benefits
Start with a free discovery session.
A short conversation to confirm the problem worth solving, whether we are a good fit and what a practical first step would look like.